Have an issue?

Call us: (+27) 31 825 3003

Business hours:
  • Monday - Friday: 8am - 5pm
  • Saturday: 8:30am - 1:30pm

  • Submit a ticket here: SimplyIT helpdesk

    1. Click the link
    2. Enter the required fields:
      • An email address that is accessible.
      • A summary of the issue.
      • A description of the issue and events leading to it.
      • Select the category of what type of issue it is.
      • The organisation which the user is from.
      • The full name of the user submitting the issue.
      • A contact number.
    3. Users can optionally send a photo of the issue they are experiencing by clicking ‘ATTACH FILE’ and finding and selecting the photo in the specific directory.
    4. Click submit to file a ticket.
    5. Users will receive an automated email saying that their ticket has been submitted.


  • Send us an email at support@simplyitsa.net

Pro-Active support services to provide fast and effective resolution to issues

With our IT Support services, you can be sure that IT issues will be dealt with quickly and efficiently by our IT Technicians 7 days a week, 365 days a year. We aim to minimize down time and in so doing, save you time and make you money.