Have an issue?

Call us: (+27) 318253003

Business hours:

Submit a ticket here: SimplyIT helpdesk

  1. Click the link
  2. Enter the required fields:
    • An email address that is accessible.
    • A small summary of the issue.
    • A description of the issue and events leading to it.
    • Select the category of what type of issue it is.
    • A contact number.
    • The full name of the user submitting the issue.
    • The organisation which the user is from.
  3. Users can optionally send a photo of the issue they are experiencing by clicking ‘ATTACH FILE’ and finding and selecting the photo in the specific directory.
  4. Click submit to file a ticket.
  5. Users will receive an automated email saying that their ticket has been submitted.
Alternatively, a user can email a ticket directly to help@simplyitsa.on.spiceworks.com

Help Desk Solutions

IT support services from Simply IT and Accounting Solutions on keeping businesses going. We understand that without IT, you can’t function in your business. We are not just about break-fix solutions when problems happen.

We take a tactical proactive approach to develop the kind of reliable IT infrastructure that can help to drive business growth. We offer the complete solution in that we have highly skilled helpdesk and on-site technicians that together will be able to resolve any and all of your IT problems ensuring your IT runs without a glitch.

Providing the most professional, friendly, fastest and cost efficient solution to your issue. You need to choose a business partner that understands you and your business, a partner that understand that in order for you to achieve business growth you need your IT systems running and at an optimal level to contribute to your business. You need to choose Multi as a business growth partner.

At Simply IT and Accounting Solutions, we provide service and installtion for your cctv access controls.

Lightning Fast Response

Why wait to have a problem fixed? We provide the help you need with guaranteed response times

Extend your Skill-set and Knowledge

Outsourcing to us gives you access to Professional IT experts that are never more than a call away.

Reports Sent to You

Know exactly what we have done, how long it took us to do it, who had problems, how your assets were managed, which vendors we managed every month through reports

Pro-Active support services to provide fast and effective resolution to issues

With our IT Support services, you can be sure that IT issues will be dealt with quickly and efficiently by our expert engineers 7 days a week, 365 days a year. We aim to minimize down time and in so doing save you money and make you money.